Frequently Asked Questions
Last updated: October 2026
By using aspershop.com or placing an order, you agree to these terms.
How long does delivery take?
Orders are delivered within 15 business days of order confirmation. Shipping is free on all orders.
Do you ship outside the United States?
Not at the moment. We currently ship within the United States only.
How can I track my order?
We email you a tracking number as soon as your order ships.
Can I change or cancel my order?
Write to support@aspershop.com as soon as possible with your order number. We cannot change or cancel an order once it has shipped.
What is your return policy?
You may return unworn items within 30 days of delivery. See our Shipping & Returns page for details.
What if my item arrives damaged or incorrect?
Email us within 14 days of delivery with your order number and a photo, and we will replace or refund it.
What size is each piece?
The size is listed on each product page.
How should I care for my jewelry?
Remove it before sleeping, bathing, or going to the pool, beach or spa. Avoid perfume and chemicals, wipe it with a soft, dry, lint-free cloth after wearing, and store it in a cool, dry place.
What payment methods do you accept?
The payment methods available are shown at checkout.
How can I contact you?
Write to support@aspershop.com.