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Frequently Asked Questions

Last updated: October 2026

By using aspershop.com or placing an order, you agree to these terms.

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How long does delivery take?
Orders are delivered within 15 business days of order confirmation. Shipping is free on all orders.

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Do you ship outside the United States?
Not at the moment. We currently ship within the United States only.

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How can I track my order?
We email you a tracking number as soon as your order ships.

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Can I change or cancel my order?
Write to support@aspershop.com as soon as possible with your order number. We cannot change or cancel an order once it has shipped.

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What is your return policy?
You may return unworn items within 30 days of delivery. See our Shipping & Returns page for details.

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What if my item arrives damaged or incorrect?
Email us within 14 days of delivery with your order number and a photo, and we will replace or refund it.

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What size is each piece?
The size is listed on each product page.

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How should I care for my jewelry?
Remove it before sleeping, bathing, or going to the pool, beach or spa. Avoid perfume and chemicals, wipe it with a soft, dry, lint-free cloth after wearing, and store it in a cool, dry place.

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What payment methods do you accept?
The payment methods available are shown at checkout.

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How can I contact you?
Write to support@aspershop.com.

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